We had reviewed previous coments before we went and they weren't very good. however he decided to keep the reservation. Apparently most of the previous issues were fixed....the dishwasher worked perfectly, there were enough utensils, sheets, linens and conforters so nobody was cold. They have a beautiful fireplace on the main floor, however my brother in-law said the room at the lower level was really cold. We visit there on New years Eve Dec-09 and Jan 2010. we were lucky enough to see snow and we really had a great time over there. I really recommend this place and will stay ther again.NEED IMPROVEMENT ON: Better lights on main porch, BBQ, jacuzzi area. Need to fix/ update the pool table sticks. Other than that, I don't have any more comments.

Manager Response:

Thank you for taking the time to tell us about your experience. We do not know how we are doing unless our guests tell us. We strive to resolve any issues that we are told about! Please feel free to call us on your next visit to Pigeon Forge. We would love to provide you with another wonderful stay!

Bill Forester
Guest Services Manager