From the moment I contacted Diane to the day we left, the service we received was impeccable. There were no details too small, no questions ever went unanswered, and most importantly, the property was exactly as described. The Mermaid Cottage staff checked in with us but were never intrusive.The two weeks we spent at Tybee were the most relaxing and rejuvinating weeks we have had in a long time. Our next rental at Tybee will be with Mermaid Cottages as I trust their quality and committment to their clients.